In this ever-changing time where the only certain thing is uncertainty itself, many businesses have been faced with a choice: shut down, or pivot. We’ve seen beloved restaurants close their doors but turn on their ignitions for delivery or curbside. Alcohol suddenly became deliverable, and cinematic releases are now streaming on home televisions.
Homespace is not shutting down; it’s going to pivot. Until further notice, the following options will be available to clients:
1. Zoom/phone call consultations
How it works: All initial consults will be conducted over email, phone, or Zoom call.
2. Virtual tours of vacant properties.
How it works: I’ll help put together your tour schedule as normal, but will do a virtual video tour of the homes you’re interested in. Homespace has invested in top of the line video-stabilizing products to increase the quality of your tours and will deliver an in-depth video tour of each house or rental via Google Drive. There will also be a followup call to discuss any questions or concerns.
3. Zoom tours of occupied properties.
How it works: For the respect and safety of all involved parties, tours of occupied properties will be done via Zoom or Facetime with the current tenants/owners showing their home. Homespace will coordinate these calls in advance and be on the call to help direct any questions.
4. Zero-contact tours.
How it works: In situations where a client must see a vacant home in person or has narrowed virtual tours down to the final one or two top choices, I will be conducting zero-contact tours on a case by case basis. Clients must adhere to all CDC guidelines in order to schedule an in-person tour.
5. Remote inspections, negotiations, paperwork, and closings.
How it works: Much of the renting and buying process post-tour is done remotely already, so things won’t look too different once a house has been decided on. Home inspectors have been sending digital reports for years and will continue to operate that way during the pandemic. All negotiations will take place via phone call, text, or email per usual, and all paperwork will be digitally signed.
This is a challenging, ever-changing time for everyone, and your patience is greatly appreciated as we all learn how to navigate the “new normal”. The good news is that the real estate market in Austin has remained largely unaffected by the pandemic, and Austin is still one of the fastest-growing cities in America. My goal is that with the above precautions in place, Homespace can continue to offer the same services you know and expect and together we can pivot and keep moving forward.
Stay healthy. Stay positive. Stay in touch.
April 20, 2020